Puzzle Planet Privacy Policy

Last Updated: April 26, 2025

1. Introduction

Welcome to Puzzle Planet. We understand the importance of your personal information and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web-based educational puzzle creation platform.

Please read this Privacy Policy carefully. By accessing or using Puzzle Planet, you acknowledge that you have read, understood, and agree to be bound by the terms outlined in this policy.

2. Information We Collect

2.1 Anonymous Users

You can create and download puzzles on Puzzle Planet without creating an account. For anonymous users, we collect:

• Usage Data: Information about how you interact with our platform, including puzzle types created, features used, and actions taken
• Device Information: Browser type, IP address, device type, operating system, and other technical identifiers
• Performance Data: Load times, error reports, and feature performance metrics

2.2 Registered Users

If you choose to create an account for premium features (saving puzzles, accessing templates, sharing), we collect additional information:

• Account Information: Email address, password (encrypted), and optional profile information
• User Preferences: Customization settings, saved templates, and puzzle history
• Educational Context: Grade levels, subject areas, and standards alignment information you provide

2.3 Information From Children

Puzzle Planet is designed for teachers and educators. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at privacy@puzzleplanet.com.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve Puzzle Planet's functionality
• Process and complete puzzle creation and download requests
• Enable saved puzzles and templates for registered users
• Analyze usage patterns to enhance user experience
• Troubleshoot technical issues and optimize performance
• Send important notices and updates about the service
• Respond to your comments, questions, and requests
• Protect the security and integrity of our platform

4. Sharing Your Information

We may share information in the following circumstances:

• Service Providers: With third-party vendors who provide services on our behalf (hosting, analytics, PDF generation)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: In other cases with your explicit consent

We will never sell your personal information to third parties.

5. Your Privacy Choices

5.1 Account Information

Registered users can review, update, or delete their account information by accessing their account settings. When you delete your account, we will remove your personal information from our active databases, though some information may remain in our archives for legal purposes.

5.2 Anonymous Usage

You can use Puzzle Planet anonymously, though certain premium features require registration. Anonymous users can still create and download puzzles without sharing personal information.

5.3 Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings, though disabling them may limit some features.

5.4 Communication Preferences

Registered users can manage email communication preferences in their account settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

7. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using Puzzle Planet, you consent to this transfer.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify registered users of any changes by email and will post the new Privacy Policy on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

9. Children's Privacy

Puzzle Planet is intended for use by teachers and educators. We comply with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Your Rights Under GDPR and CCPA

Depending on your location, you may have rights under the General Data Protection Regulation (GDPR) or California Consumer Privacy Act (CCPA). These may include:

• Right to access your personal information
• Right to correct inaccurate information
• Right to delete your personal information
• Right to data portability
• Right to restrict processing
• Right to object to processing
• Right to withdraw consent

To exercise these rights, please contact us using the information below.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Puzzle Planet

Email: info@puzzleplanet.live

12. California Privacy Rights

California residents may have additional rights regarding their personal information under California law. For more information, please see our California Privacy Notice.

This Privacy Policy was last updated on April 26, 2025.